Sunday, September 18, 2005

Cluestick time

Here is an example of the security vs convenience tradeoff: Hutch have recently launched their customer service portal in Chennai. There is a link for viewing all your bills, beneath which is this advice:
Note : To view your bill in shortest possible time please go to Tools on your tool bar and select Options. Choose privacy and set it at "LOW".
Also notice the blithe assumption that all their customers are on IE, for which they have to be complimented without reserve.